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We can not provide details on repairs, spare parts or stairlift buybacks.

Stairlift FAQs -

Q&A on Stairlifts

Q. If I buy a stairlift, how soon will it be fitted?

A. Normally, if you purchase a straight stairlift, it can be fitted within 7-10 days. Some companies offer a faster stairlift installation should your case be urgent. However, should your stairlift need to be a curved stairlift model, the installation lead time can be slightly longer. You would expect to wait approximately 4 – 6 weeks. This is due to the curved stairlift rail being custom made for your property.

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"We have no reservations in our praise of the two young engineers who fitted the lift. They were kind, courteous, efficient, clean, respectful, knowledgeable, and explained how the lift worked with great clarity. I have nothing but praise for them."
H. Brookhouse
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